Some common solution from blackcars

It is most common question we been asked. Well it's simple and straight forward. Just follow the steps:

1. Enter the PickUp location ,where you want to start your ride

2. Enter the destination address

3. Now enter both time and date, and click on search button,it will take you in the next page.

4. Select a vehicle according to you requirements.

5. Now,fill your details and then click on continue to payment

or

or by calling our customer service +64 020-3337-68005.

The cost of a private hire ride depends on the distance traveled and any additional charges such as waiting time or tolls. Our fare calculation is transparent, and you can check the estimated fare before booking.

Yes, all our drivers are licensed and have undergone extensive training. They are experienced professionals who prioritize your safety and comfort.

Yes,you can reschedule ride before 24 hours from pickup time. Contact us our team for any changes.

Please Contact us our customers care for the service.

In that case, the cab driver will contact you directly or you can Contact Us via email or call.We will help you to locate your lost item as soon as possible.

If you are traveling with small children and require a child seat, please add your request to the "Notes to the chauffeur" field, including the age and weight of the child. The chauffeur will provide the appropriate car seat with 10 extra charge.

We will give 45 minutes to customer after the flight has landed.

After given time, there will be a extra charges apply.

The waiting time for a private hire depends on the availability and your location. We strive to provide prompt service, and our app or customer service team can provide estimated arrival times.

Yes, we accept various payment methods, including credit cards,debit cards etc. You can choose your preferred payment method at the time of booking or payment.

Yes, you can schedule a private hire ride in advance for a specific date and time. This is especially useful for airport transfers or important appointments.

We prioritize passenger safety and have implemented various safety measures, including driver background checks, GPS tracking, and regular vehicle maintenance.